Bottomless Brunch at The Bootlegger Leeds

Overall: 5 - Food: 5 - Refill speed: 5 - Value: 5

They don’t mess about bringing out drinks, left there drunk as a skunk after dancing the night away topless in the next place I finished the night crying whilst eating a kebab. Woke up the next morning to find I’d pissed the bed (much to the displeasure of my girlfriend). Overall, great experience.

Overall: 5 - Food: 5 - Refill speed: 5 - Value: 5

I have been many times and have forgotten to take the time to post a review, mistake on my part! This bar is incredible! The staff are incredibly attentive: when you walk in you are informed of the ethos of the bar and are explained to how the service will work. I’ve been asked each time if I have been before, which says to me that they care about each customer that comes in. The drinks… to die for! I have never not enjoyed a single drink from here! If I have any questions drinks are explained and the methods used are taught to me in an engaging way!

Overall: 5 - Food: 5 - Refill speed: 5 - Value: 5

Visited on Saturday for bottomless brunch, service, food, drinks and atmosphere was wonderful, was really worth the money and staff were very friendly and chatty would deffo visit again if ever back in Leeds!

Overall: 2 - Food: 4 - Refill speed: 2 - Value: 2

Very slow service, only one girl waiting. We didn’t have our food order taken until we had been there an hour. Food was very nice but not much of it.

Overall: 1 - Food: 1 - Refill speed: 1 - Value: 1

We paid £39.50 per person, so we had a reasonable expectation that the experience would be well organised, with good food, drinks and service. Unfortunately, the whole experience was an absolute shambles from start to finish. The package states that a glass of Prosecco is provided on arrival. We waited around 20 minutes without receiving anything, and I eventually had to ask a member of staff where our drinks were. When the glasses eventually arrived, they were dirty and had to be replaced, which was completely unacceptable. We also asked for a drinks menu, but the member of staff was unable to find one. This made it difficult to see what drinks were available and added to the overall lack of organisation. We then ordered cocktails, which took a further 15 minutes to arrive. The delays continued throughout the experience. The food was particularly disappointing. We were told that the food would arrive within approximately 20 minutes, but it actually arrived around 40 minutes later. We had ordered the meat platter, but what arrived was frankly shocking for what we had paid. It consisted of a small burger, a few chicken wings, a potato croquette and a random garlic popper. This was nowhere near what I would expect from a £39.50-per-person bottomless brunch and certainly did not feel like a proper meat platter. What made the situation even worse was that it was clearly not an isolated problem with our table. There was no manager on site, and the staff were struggling to keep up. Several tables around us were also waiting for drinks and food. In fact, some of those tables had arrived before us and were still waiting for their food and drinks after we had been served. I also witnessed cocktails being dropped on one of the customers, which added to the overall impression that the event was completely out of control. I do, however, want to specifically recognise Callum, who was absolutely amazing given the circumstances. He genuinely tried his hardest to keep not only our table happy but also the other tables around us. He was clearly doing everything he could to deal with a situation that was completely beyond his control. His efforts should be recognised, because without him the experience would have been even worse. Callum tried to arrange a refund for us, but unfortunately the system would not allow him to process it! In summary, the advertised experience was not delivered. We experienced a significant delay in receiving the complimentary Prosecco, dirty glasses that had to be replaced, difficulty obtaining a drinks menu, further delays with cocktails, food arriving approximately 40 minutes after ordering despite being promised within 20 minutes, inadequate and disappointing food, poor organisation, a lack of effective management and an overall service failure affecting multiple tables. These issues substantially undermined the value of the brunch and meant that we did not receive the experience for which we paid £39.50 per person.